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Вакансии

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Вакансии

Account Management Analyst
Tuzla, Bosnia and Herzegovina

Job Description:

We are seeking a detail-oriented and proactive Account Management Analyst to monitor and evaluate
our gaming products on various operator websites.
This role involves a comprehensive check of game integrations, bet placements, game positioning, and
other critical elements that contribute to the seamless operation and presentation of our games.
The ideal candidate will be responsible for identifying issues, discrepancies, and areas for improvement,
ensuring our games operate flawlessly and maintain their integrity across all platforms.

Responsibilities:

  • Regularly monitor and analyze competitor activities and offerings. Identify trends, new features,
    and strategies used by competitors. Prepare comprehensive reports on the competitive
    landscape and suggest improvements.
  • Conduct market research to understand the current and emerging trends in the online slots
    industry. Analyze market demands, customer preferences, and geographical trends. Compile
    data to support strategic decisions and product development.
  • Evaluate newly released games from competitors and within the company. Assess game
    performance, features, and player engagement. Provide detailed feedback and suggestions for
    game improvements.
  • Review and analyze the promotional strategies of competitors and their impact on player
    engagement. Track the effectiveness of in-house promotions and recommend optimizations.
    Develop insights to enhance future promotional campaigns.
  • Perform quality assurance checks on game content, including icons, graphics, and overall design.
    Ensure all content meets the company's quality standards and is free of errors. Coordinate with
    the design team to address any content issues.
  • Conduct regular and thorough reviews of operator websites featuring our games, focusing on
    game functionality, bet processes, and overall user experience.
  • Verify the correct integration and positioning of games on operator platforms, ensuring they are in
    line with agreements and expectations.
  • Collaborate with support and account management teams to gather comprehensive feedback and
    insights on game performance and operator compliance.
  • Develop and maintain detailed reports on quality assurance activities, findings, and follow-up
    actions.
  • Act as a liaison between the technical team and account managers, providing crucial feedback for
    continuous product improvement.
  • Stay updated with industry standards, regulations, and best practices to ensure compliance and
    excellence in our gaming offerings.

Requirements:

  • Fluency in English and Bosnian.
  • Residency in ONLY in Tuzla, Bosnia and Herzegovina.
  • Candidates must submit their CV in the Europass format, including all relevant details of
    their professional experience and skills.
  • Proven experience in quality assurance, ideally within the gaming or online betting industry.
  • Strong attention to detail and the ability to manage multiple tasks efficiently.
  • Excellent analytical and problem-solving skills.
  • Good communication and interpersonal skills to effectively report findings and work across
    different teams.
  • Familiarity with gaming operations, online betting systems, and industry regulations is highly
    advantageous.
  • Ability to work independently and in a team environment.
  • A high school diploma is required; a Bachelor’s degree in a relevant field is preferred.
Account Manager
Barcelona, Spain

We apologize, but this piece of content is only available for viewing in English (Amigo Gaming team).

Description:

Amigo is an ambitious and growing global entertainment player with a unique value proposition for its games. The technology behind slots and their design makes our game product competitive in this fast-growing market. Developing our business in different markets allows us to add a space for a motivated Account Manager.

Important:

  • Based in Barcelona
  • Mandatory languages Russian and English
  • Spanish and Ukranian is a plus
  • Related experience ideally in Gambling Industry is a plus

Responsibilities:

  • Communicating with customers in the post-sale process
  • Upselling and promoting new products
  • Drive cross-sell, upsell and expansion opportunities within dedicated territory
  • Promoting existing product by improving positioning
  • Ensuring that existing and new products are promoted in an efficient way
  • Developing and maintaining long term relationship with customers
  • Working closely with sales and marketing manager to ensure efficient communication and collaboration
  • Identify opportunities to improve the customer experience

Requirements:

  • You display technical acumen with the ability to relate it with business value
  • You have a demonstrated and consistent track record of sales performance and knowledge
  • Ability to write enterprise software proposals
  • Analytic, structured, highly driven and solution-oriented person
  • Excellent presentation and communication skills, both verbally and written
  • Ability to build strategic relationships
  • Strong analytical skills
  • Good financial knowledge
  • Knowledge of all marketing tools
  • Excellent negotiation skills
  • Ability to drive and coordinate projects
  • Ability to thrive in a Startup Environment — moves quickly, think strategically, and is good at tactical execution
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