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Privacy Policy

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At Amigo Gaming, we take your privacy seriously and are committed to protecting your personal information.
This Privacy Policy describes the information we collect, how we process and store it, your rights, and how we protect your data. This Privacy Policy is an integral part of our General Terms.

Data Controller:

CLOUDBRIDGE LTD is a private limited company registered in Cyprus with registration number 433926. The registered office address is STRATIGOU TIMAGIA, 26, SIANTONA BUILDING, Flat 102, 6047, LARNACA, CYPRUS.
Tax Identification No. 10433926N

Contents:

  1. Information We Collect
  2. How We Use Your Information
  3. Legal Basis for Processing and Your Rights
  4. Data Retention
  5. How We Protect Your Information
  6. Cookies
  7. Job Applicants
  8. Disclosure of Personal Data
  9. Children and Underage Persons
  10. Contact Us

1) Information We Collect

We collect information you provide directly (e.g., when filling out contact or registration forms) and information generated automatically when you browse our site (explained further in the Cookies section). This may include:

  • Full name
  • Company name
  • Contact details (e.g., email, phone)
  • IP address and geolocation
  • Device information (e.g., browser type, OS)
  • Confirmation of legal age (18+)
  • Other personal data you voluntarily provide

2) How We Use Your Information

We process personal data for purposes such as:

  • Providing customer support
  • Improving our products, services, and website
  • Monitoring website performance and detecting fraud
  • Sending you relevant electronic correspondence
  • Setting your default preferences (e.g., language)
  • Compiling internal reports

3) Legal Basis for Processing and Your Rights

Under the GDPR and applicable EU data protection laws, you have the right to:

  • Be informed about how we use your personal information
  • Access your personal data
  • Request corrections to inaccurate data
  • Withdraw consent at any time (where processing is based on consent)
  • Request erasure of your data when:
    • It’s no longer necessary
    • You withdraw consent
    • Data has been processed unlawfully
    • Required to comply with a legal obligation
  • Restrict processing under certain circumstances (e.g., pending accuracy verification)
  • Receive your data in a portable format (data portability)
  • File a complaint with your local data protection authority

Our processing is based on your consent, our legitimate interests in providing services, and our legal obligations.

4) Data Retention

We will retain your personal information only as long as necessary for the purposes collected or as required by applicable legal and regulatory requirements.

5) How We Protect Your Information

Your personal information is stored in secure systems with controlled access. We implement technical and organizational security measures, including:

  • Access control restrictions (authorized personnel only)
  • Encryption for data in transit and at rest where appropriate
  • Secure storage with regular backups
  • Security awareness training for staff
  • Ongoing monitoring for unauthorized access attempts

6) Cookies

Cookies are small text files stored on your device when you visit our website, allowing us to remember your preferences and improve your experience.

We use cookies to:

  • Maintain session states (e.g., keeping you logged in)
  • Remember language settings
  • Distinguish users for analytics
  • Verify legitimate site use (e.g., bot detection)

Cookies do not identify you personally; they identify your browser/device. You can disable cookies in your browser settings, but this may affect site functionality.
See our Cookie Policy for more details.

7) Job Applicants

When you submit a CV through our “Join Us” section or contact page, we collect your application information solely for recruitment purposes, including compliance with legal obligations. We will not use this information for marketing or share it with unrelated third parties. Your information will be securely stored electronically or physically.

8) Disclosure of Personal Data

We do not sell or rent your personal data. We may share data with:

  • Professional service providers who operate our systems
  • Companies within the Amigo Gaming group (using the trademark Amigo) to support shared services

We may also disclose personal information where required by law, to protect vital interests, for the administration of justice, or in the event of a corporate transaction (e.g., merger, acquisition).
For transfers outside the EEA, we will ensure appropriate safeguards under GDPR, such as standard contractual clauses or adequacy decisions.

9) Children and Underage Persons

Our website and services are intended for adults 18 and older. We do not knowingly collect personal information from individuals under the legal age required to use our services.

10) Contact Us

For any questions about this Privacy Policy or your data, please contact us at: compliance@amigogaming.email

Last updated: June 2025

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